Frequently Asked Questions

The National Air Duct Cleaners Association (NADCA) recommends having your air ducts cleaned every 3-5 years. However, you may need more frequent cleaning if you have pets, allergies, smokers in the home, or have recently completed renovations. After home renovations or construction work, your air ducts are often filled with fine dust and debris, making cleaning especially important. Failing to clean the system can lead to decreased air quality and reduced HVAC efficiency. Contact us if you're unsure whether your ducts need cleaning.

A typical residential duct cleaning takes 2-4 hours depending on the size of your home, number of vents, and the condition of your ductwork. Commercial jobs may take longer depending on the facility size. We'll provide a time estimate when you contact us.

Yes! Air duct cleaning removes dust, pollen, pet dander, mold spores, and other allergens that circulate through your HVAC system. Many of our customers report significant improvement in allergy symptoms after cleaning. For maximum benefit, we recommend adding our sanitization treatment.

Every home is different, so we provide custom quotes based on your specific needs. We assess the size of your home, number of vents, and condition of your ductwork to give you an honest, fair price. There are never any hidden fees or surprise charges -- you'll know the exact cost before any work begins.

We use professional-grade HEPA-filtered negative air machines, rotary brush systems, and compressed air tools. We also use video inspection cameras to show you the condition of your ducts before and after cleaning.

Not at all! Our process uses negative pressure to contain all dust and debris within our equipment. We also use drop cloths and shoe covers to protect your floors and furniture. Your home will actually be cleaner after we leave than before we arrived.

When we arrive, we assess your entire system. If we find that HVAC components like the blower motor, evaporator coil, or furnace interior need attention, we'll let you know and offer cleaning at an additional cost. If you're not home at the time, we'll call you right away and walk you through everything we've found -- complete with photos -- so you can make an informed decision before any extra work begins.

Yes. FreshDuct is fully insured for your complete peace of mind. Your home and property are protected while we work.

Yes. When dust and debris build up in your ductwork, your HVAC system has to work harder to push air through, increasing energy consumption. The U.S. Department of Energy estimates that 25-40% of energy used for heating or cooling is wasted due to contaminants in the system. Clean ducts help your system run more efficiently.

Regularly changing your air filters is critical to maintaining good indoor air quality. Not only should filters be replaced on time — typically every 1-3 months — but choosing high-quality filters is equally important to effectively capture dust, pollen, and other harmful particles. A quality filter extends the lifespan of your HVAC system and significantly improves indoor air quality between professional cleanings.

When we arrive, the first thing we ask is to see where the furnace is located. We then walk you through the cleaning process and get to work. To help things go smoothly, it's best if we have clear access to the furnace and all vents in the house before we arrive. During the job, we always keep the work area clean — our goal is to leave your vents and the surrounding area even cleaner than when we arrived.

We strongly recommend it. When you purchase a home, you never know how the previous owners lived or how clean the ductwork is. Scheduling a professional cleaning after moving in ensures you're starting fresh with clean, healthy air. It's also a good time to note how many furnaces the home has, as that affects the price and time needed to complete the job.

Look for a professional who uses proper equipment and takes the time to clean the entire system — not just the vents. A thorough air duct cleaning should include the ducts, vents, and main lines to ensure the best results and truly improved air quality. Be cautious of extremely low prices, as they often mean shortcuts are being taken.

We stand behind every job with a 100% satisfaction guarantee. In the rare event that you're not fully satisfied, we'll gladly return and re-clean the area at no additional cost. To ensure complete transparency, we also provide before-and-after photo documentation so you can clearly see the results for yourself.